The importance of adequate water supply and sanitation services as drivers for social and economic development, poverty reduction and public health is fully acknowledged in Rwanda’s flagship policy documents and political goals.

The Government of Rwanda has set ambition goals to improve the quality of life of citizens by providing adequate water supply and sanitation services to all. The country recognizes that the lack of basic water supply and sanitation services is detrimental to health and human well-being and therefore has considered theses services as critical areas that contribute significantly to socio- economic development in the broader development process. 

RURA's mandate in this sector is to regulate the provision of water and sanitation services in a way that promotes fair competition, sustainable and efficient use of resources and to ensure that service providers offer a good quality of service.

The authority ensures sound regulation of Water and Sanitation services in Rwanda by developing necessary regulatory tools, licensing service providers, monitor compliance by licensees with license terms and conditions through audits and inspections and report on the sector performance.